Products > Point of Sale

Usability

User-friendly - The MMS POS is fast, efficient, and productive. MMS utilizes an intuitive graphical interface that will have staff selling within minutes. Configurable business rules and robust multitasking ability allows staff to accomplish more in less time.

Integrated - MMS favors enterprise-wide integration, creating a single entry system that dramatically decreases transaction time and customer waiting while insuring data integrity.

Multi-Task - MMS supports multiple business process types that can be executed from within a single workflow, including:

• Sales
• Loaner programs
• Trade-ins
• Repairs
• RMAs
• Exchanges
• Warranty programs
• Services

This is invaluable from a customer service perspective, greatly reducing the time the customer spends at the cash register.

Flexible - MMS is also able to suspend one transaction, start and finish another, then return to the original.

POS Dashboard

The POS Dashboard is a rich, easy to use interface embedded within the POS home screen. Functionally, the dashboard provides store-level staff with tools needed to maximize performance. The dashboard is highly configurable and runs in real-time.

Some of the key features include:

Weather - An up to date local weather forecast that helps sales people predict traffic.

Calculator - Saves sales staff from fumbling behind the sales counter for a traditional calculator or waiting until a colleague is finished with it.

Message Board - Allows head office or management the ability to share real-time company information regarding; promotions, new products, fraud alerts or other relevant company news.

Contest Management - Widget that shows staff performance in any contest being run by management.

Commissions -Up to the minute staff commission tracking that keeps sales people motivated by sales completed within a shift.

Top Products Showcase - Widget that informs sales people of key products or product categories to drive more quality sales.

Best Practices

Highly Configurable - Business rules aligned with strict user access controls allow for tight control over store-front activity, mitigating revenue loss attributed to human error, fraud and shrinkage.

Automate Behaviors -With high staff turnover often prevalent in wireless retail, best practices are difficult to develop and maintain.  In order to expedite new-hire sales effectiveness, the MMS POS can lead associates to ask the right questions and make appropriate product, plan, feature, and accessory recommendations.  The intuitive nature of the on-boarding allows for a more rapid increase in revenue per customer.

Focus on the Customer - By integrating to the carrier’s activation portal and other key systems, MMS offers a single-entry POS that dramatically improves sales workflow, data integrity and improves customer experience through shortened transaction times.

Functions Accessible Through POS

MMS POS is able to put all key functions relevant to sales people right at their fingertips. Access to these functions are of course permitted or denied by user access permissions set-up in the system and assigned to a used ID. Within the interface sales reps or managers can:

• Complete sales
• View real-time company-wide availability of inventory
• Transfer stock
• Create purchase orders
• Receive Stock
• Exchange items
• Void transactions
• Complete inventory counts
• Run reports
• Take handsets in for service
• Create RMAs
• Link loaner devices
• Message other staff members
• Launch key web portals
• Change POS language
• Look up customer history
• Inventory quantity and price checks
• Suspend a sale
• Take bill payments
• Remote or local authorizations

For a more detailed information please contact sales@mmspos.com

Upsell/Cross Sell

Suggestive Selling - MMS POS has the ability to help sales staff maximize revenue per customer by either linking necessary products or suggesting complimentary products during a transaction. MMS can suggest these items at the right moment in the sale and keep staff generating high-quality sales at all times.

Bundling - MMS can bundle products together for time-sensitive promotions or link items like a SIM card to a device if required.

Order Entry – Don’t let a customer walk, in an out of stock situation. Execute an order entry to take money down and place an order for the desired product.

Integrated Sales

As a centralized portal for all sales activity, MMS significantly enhances customer experience and greatly improves operator efficiency.

Loyalty and entanglement programs such as gift cards, carrier branded services and reward programs can all be sold and managed through the system.

MMS is also tied to industry leading suppliers of warranty, trade-in programs, prepaid and bill payment. In addition, MMS is integrated to a number of payment processors and has achieved the required level of PCI compliance for POS vendors.

User Access Control

MMS supports both role-based and rule-based access control.

Role Templates - With the MMS access rights model, the carrier and retailers can create role templates that best suit the needs of their organization (e.g. Regional Sales Manager, District Sales Manager, Location Manager, Sales Agent, etc).

User-Friendly - Creating a new user is as simple as creating a unique login ID and assigning a role template to the new account. Role templates can be created carrier-wide and easily modified for the retailer, creating unique roles (and access) at the retailer level.

Rule-based Access - In situations where a user’s access rights need to be unique - in comparison to broad role templates - the administrator is able to define unique access rights at the user account level.